New Support At Home Packages are being released across Australia. Choose The District Nurses to start your care and receive a $200 Supermarket voucher as a little extra support with the cost of living. Terms and conditions apply.
Navigating aged care can feel complex, especially when it involves decisions about you, or your loved one’s comfort and
independence. Wherever you are in the Support At Home Package process, The District Nurses provide trusted guidance and
professional support, helping your family make clear and confident choices every step of the way.
Beginning the journey can feel overwhelming, especially when you are unsure where to begin or what support is available.
The first step is to contact My Aged Care, which acts as the government gateway to services such as Support At Home Packages.
Understanding this process and preparing early will give you greater confidence and help your family take the right steps from the start.
After your assessment, there is often a period of waiting before funding is approved.
This stage can feel uncertain, but it is also a valuable time to prepare. Families can use this period to discuss priorities, stay organised with paperwork, and start researching different service options.
Taking these steps now ensures that when approval arrives, you are ready to move forward quickly and without added stress.
Being approved for a Support At Home Package is an important milestone, but there are still steps before services begin.
Once you receive your referral code, you will have 56 days to choose a provider and sign a Support At Home Program Agreement.
Acting promptly ensures there are no delays in getting care started and allows your family to begin planning services that best meet your needs and preferences.
As Tasmania’s trusted aged care provider, we’ve helped
thousands of Older Australians access the care they
need to stay independent at home.
Providing comprehensive Support At Home Services across Tasmania since 1896
Whether you need a trusted nurse or just a little extra help, we bring the right care together to support your independence in the home and community you love.
We are an approved provider under the Commonwealth Aged Care Act, ensuring quality and compliance in all our services.
Get Started Faster than ever before - with 200+ local carers and 50+ nurses on staff and growing every day.
Many Tasmanians are feeling the impact of rising living costs. To help ease the pressure, we’re offering a $200 Supermarket voucher to new clients. It’s our way of offering a little practical relief.
Get Started Faster with your Professional Care service - with
200+ local carers and 50+ nurses on staff and growing every
day. Contact us today to start!
See how The District Nurses have helped older Tasmanians access the care
they need to stay independent at home
“TDN enables me to do what I can and then takes care of the rest. It makes me feel good knowing I have that support.”
“I’m very impressed with the care I receive through TDN. The support is wonderful, and I always feel comfortable and listened to.”
“TDN’s services are ‘one out of the box.”
“TDN arranged transport to a specialist appointment, and the support was kind, considerate, and extremely helpful. I am very thankful to TDN and their dedicated team.”
“I wouldn’t have been able to stay in my home for as long as I did without TDN’s support. I’m so grateful for the care provided over the years.”
“TDN’s support was absolutely amazing — respectful, gentle, and caring. I’m thankful for the compassionate help provided in my loved one’s final days.”
“The services from TDN were extremely well done and highly professional. We couldn’t be more pleased.”
“I was a little worried at first to leave my loved one, but TDN’s support exceeded my expectations. The Support Worker used puzzles, photos and music to connect, and it was wonderful to see.”
The Australian Government has released additional Support At Home packages that provide funding for professional care services. The District Nurses can provide the personal care, nursing, domestic assistance, and social support services covered by these packages to help you stay independent at home.
Generally, you’re eligible if you’re 65 or older (or 50+ for Aboriginal and Torres Strait Islander people) and need help with daily activities. You’ll need an assessment from the Aged Care Assessment Team (ACAT), but we can help guide you through this process.
The cost of care is determined by your current income and assets. Government subsidies significantly reduce the out-of-pocket expenses of the packages, making quality care affordable for most families. For personalised advice, please contact the expert team at The District Nurses.
With the release of 40,000 packages by the end of 2025, wait times have significantly reduced. Once you have your ACAT assessment, we can often arrange services within 2–4 weeks. Previously, people waited months or even years.
Packages can include personal care, nursing care, physiotherapy, domestic assistance, meal preparation, transport to appointments, social support, and home modifications. The specific services depend on your assessed needs and package level.
We’re a Commonwealth-approved provider with over 125 years of experience serving Tasmania. We offer personalised care plans, qualified staff, 24/7 support, and comprehensive services across all of Tasmania. Our focus is on helping you maintain independence and dignity at home.
Get Started Faster with your Professional Care service - with 200+ local carers and
50+ nurses on staff and growing every day. Contact us today to start! Call us now
or fill out the form above-our team is standing by to help.
(03) 6208 0500
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